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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon Henderson

Sharon Henderson

August 25, 2025

5  out of  5
rating by Sharon Henderson
"Great service all of the time"
We responded:
"Thank you, Mrs. Henderson! I'm glad you've been happy with our service, and we look forward to helping you and your family for the foreseeable. future"
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Denise Barnett

August 24, 2025

5  out of  5
rating by Denise Barnett
"I have been with. This office for twelve years and couldn’t be happier with the service provided. Daks and his staff are absolutely amazing and have been very helpful with every situation I’ve faced during that time. Couldn’t have wished for a better experience."
We responded:
"Thank you, Denise. It is always such a pleasure working with you. We greatly appreciate your business and we're grateful for your willingness to share your experience with our agency. "
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Niya Jonaé

August 22, 2025

5  out of  5
rating by Niya Jonaé
"Daks McClettie Sr- State Farm Insurance is definitely professional and meets the needs."
We responded:
"Thanks for this wonderful review, Niya, and thanks for allowing us to help you with your protection needs. "
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Jonathan Counts

August 21, 2025

5  out of  5
rating by Jonathan Counts
"The customer service here is impeccable. Kadarius helped me to find insurance for a great price to fit my situation. Thanks to him and Daks as well for being such good neighbors."
We responded:
"Thank you, Mr. Counts, for your glowing review. We really appreciate your business and look forward to assisting you with any of your protection needs. "
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Otis McCollum

August 20, 2025

5  out of  5
rating by Otis McCollum
"It is always a pleasant experience when talking with a State Farm representative. They always make wnat is in my best interest a priority. A great group of professionals with a competitive product to offer."
We responded:
"Thanks, Mr. McCollum! I'm glad to know we're doing what we've set out to do. "
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Selina Aguilar

August 17, 2025

5  out of  5
rating by Selina Aguilar
"Yvonne was great and is always wonderful and very helpful"
We responded:
"Thanks Selina. It's always a pleasure working with you and your family. "
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Duda Sia

August 12, 2025

5  out of  5
rating by Duda Sia
"Excellent agency, they really take pride in their business. Everyone you talk to is super polite and explain all the charges gracefully. I have been with different agencies before but I do like this one a lot and recommend it."
We responded:
"Thank you Duda. I'm glad we were able to help you and we really appreciate your business and for helping to spread the word about our agency. "
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Mildred Burroughs

August 11, 2025

5  out of  5
rating by Mildred Burroughs
"After being with Nationwide for over 20 years, I decided it was time to explore my options. Several of my friends have State Farm insurance and couldn’t say enough good things about the service, so I decided to call Angie McClettie for a quote. From our very first conversation, I knew I was making the right decision. She took the time to listen, explained my options clearly, and made the switch smooth and stress-free. I ended up with great coverage at a competitive rate. I’m so glad I made the change and highly recommend Angie McClettie and the State Farm team!"
We responded:
"Thank you, Mildred! I'm glad to know that we were able to help make sure your protection was in order, all while meeting your price points and making it easy. Angela certainly understood the assignment and we really appreciate you sharing your experience. "
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Daniel Freeman

August 8, 2025

5  out of  5
rating by Daniel Freeman
"I’ve enjoyed their thoughtful approach to working with us. Just recently they scheduled a call to check in and make sure I understand everything about our coverage. It was great."
We responded:
"Thanks Daniel! Sharing your good experience with our office is very important for what we're trying to do here. Your feedback is extremely valuable. "
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Abe Z

August 5, 2025

5  out of  5
rating by Abe Z
"I have been a customer for 10 years. Daks is very personable and professional. I am sure they will continue give me and everyone great rate and customer service. Thank you for your service."
We responded:
"Thank you, Abe! It's always a pleasure working with you and we really appreciate your willingness to help spread the word about how we do business, and we look forward to continuing to help you and your family with your protection needs. "
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wayne faust

August 4, 2025

5  out of  5
rating by wayne faust
"Dak is the reason I have been with State Farm Since 1989. This office will give you the customer service experience you need. 5 stars aren’t enough!!! Wayne Faust❤️❤️❤️"
We responded:
"Thank you, Mr. Faust! You and Mrs. Faust are always wonderful to work with, and we really appreciate your support. "
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valarie estes

August 1, 2025

5  out of  5
rating by valarie estes
"I moved to Charlotte from Texas needing car & home insurance right away, someone told me about this agency & let me tell you they are Johnny on the spot. Whatever I call for & need right away before I get off the phone it is done. If you are looking foe an insurance agent that is top notch, call Daks McClettie Sr at State Farm. I year in no complaints."
We responded:
"Thank you Valarie! I'm glad that we could be of service to you and many thanks for taking the time to show us some Love:)"
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Joel Pimentel

July 31, 2025

5  out of  5
rating by Joel Pimentel
"Yvonne was beyond professional and very fast I highly recommend her... she's even than Jake lol...."
We responded:
"Thanks, Joel! I'm glad to know that you appreciated Yvonne's service. Your recommendation means a lot to us. If you need any more insurance assistance or have questions, we're just a call away! "
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Tasha Green

July 30, 2025

5  out of  5
rating by Tasha Green
"Great communication from beginning to end. Daks sr. & Ms Yvonne have always been professional. I can say they care about their clients. They also make sure you are well aware what is going on. As well as Make sure you understand everything."
We responded:
"Thank you, Tasha! We greatly appreciate your business and for sharing your experience with our office. "
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Erin Williams

July 29, 2025

5  out of  5
rating by Erin Williams
"Yvonne Quarrels is the insurance agent everyone should have. She takes good care of you and treats you like family. There are so many places that take advantage of hardworking loyal customers, but I am happy to say that I have found a new home at State Farm. Thanks-- Yvonne for going the extra mile to help. Call and Ask for her!!! She is even better than "Jake" from State farm. 😄"
We responded:
"I agree! Yvonne is a Rock Star and a consummate professional. Thank you, Erin, for helping to spread the word and for allowing our agency to help you with your protection needs. "
Profile photo of Nicole Johnson

Nicole Johnson

July 25, 2025

5  out of  5
rating by Nicole Johnson
"It was a pleasure speaking with Yvonne. She was super professional, polite, and took the time to help me understand everything. I appreciated how patient and friendly she was. Highly recommend her if you need someone reliable and easy to work with!"
We responded:
"Thanks, Nicole! Yvonne has been doing this level of work for a few decades now and we really appreciate your willingness to help spread the word. "
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Marilyn Byrd

July 25, 2025

5  out of  5
rating by Marilyn Byrd
"Yvonne Quarles reviewed my auto and home coverage with me. She patiently answered all of my questions clearly. I appreciate the time Yvonne took to know me. Thank you Yvonne!"
We responded:
"On behalf of the entire office and Yvonne, thank you for your kind words and willingness to help spread the word about Yvonne and our office. We look forward to continuing to serve your protection needs. "
Profile photo of Adrea Carraway

Adrea Carraway

July 23, 2025

5  out of  5
rating by Adrea Carraway
"I have been with Daks McClettie - State Farm for several years. He and his staff are friendly, knowledgeable, and professional. Excellent customer service every time!"
We responded:
"Thanks, Adrea! It's always a pleasure working with you and we appreciate you allowing us to help you protect your wonderful Italian Ice business. "
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Jadahra Moore

July 22, 2025

5  out of  5
rating by Jadahra Moore
"Everyone is very professional and friendly ! They do their best to find the best rates for their customers and make you feel like family !"
We responded:
"Thanks Jadahara! We're glad you're picking up what we're putting down when it comes to making it family atmosphere. Thank you for working with us sharing your experience. "
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Terri TT

July 22, 2025

5  out of  5
rating by Terri TT
"Posting for Sandy Powell. She said that Yvonne Q is always willing to help her. She definitely recommends this office"
We responded:
"Thanks Sandy! We all appreciate your business and I'm sure Yvonne really appreciates your compliment. "
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Angela Amos

July 21, 2025

5  out of  5
rating by Angela Amos
"I am more than satisfied with the service received from Daks McClettie Sr. State Farm Insurance! My latest business matter was handled very efficiently and with such politeness and professional courtesy! Thank you, Ms. Yvonne Quarles!"
We responded:
"Thank you, Angela for such a nice review. On behalf of Yvonne and the entire team, we appreciate your business and you taking the time to publicly share your experience with our office. "
Profile photo of Demond Mcneill

Demond Mcneill

July 17, 2025

5  out of  5
rating by Demond Mcneill
"I've been blessed with have Mr. Daks Mcclettie Sr, He and his family oriented staff has helped my Parents and myself over many of years. I'm very proud of Him and the Statefarm agency for providing everyone with the best insurance that fits into there everyday lives. Which in turn gives you the protection and insured mind set that you're in the best hands. Keep up the Great work 👍🏾 👏🏾"
We responded:
"We appreciate you, Demond! It's always a pleasure working with you and your family and thanks for allowing us to do what we do best, service and protect. "
Profile photo of Clotisha Roberson

Clotisha Roberson

July 16, 2025

5  out of  5
rating by Clotisha Roberson
"The service was fast and exceptional and must I mention the pricing is perfect!!! Thank you!!"
We responded:
"Thanks, Clotisha! We appreciate your willingness to help spread the word about our office and we look forward to continuing to help you with your protection needs. "
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Mari

June 27, 2025

5  out of  5
rating by Mari
"I’ve had a wonderful experience with State Farm Daks Mcclettie! Yvonne is the sweetest most patient person and has made the process and transition so smooth."
We responded:
"Thank you for taking time to share your thoughts about Yvonne. She's certainly a pro at what she does and I'm glad you've had a chance to experience her services. "
Profile photo of Elena Payne-Wiens

Elena Payne-Wiens

June 27, 2025

5  out of  5
rating by Elena Payne-Wiens
"Yvonne in the Daks Mcclettie State Farm office was extremely helpful with all my insurance questions and needs! I highly recommend this State Farm office."
We responded:
"Thank you, Elena. Yvonne has a multiple decades long track record of successfully helping the people she's worked with. We really appreciate you being willing share your experience with the public and thank you for allowing our agency to help you and your family. "