State Farm® Insurance Agent Daks McClettie Sr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Adam Mahan
December 17, 2025
5
out of
5
rating by Adam Mahan
"Yvonne, the lovely woman who assisted me, was the best customer service I have ever had. She was kind, patient, knowledgeable and friendly. She also went the extra mile and made a call to my apartment complex to get the necessary information needed and followed up with me after. She is proof that great people and great customer service still exist in this world."
We responded:
"Thank you so much for your kind words, Adam! We're thrilled to hear that Yvonne provided you with exceptional service and went above and beyond to assist you. We'll be sure to share your compliments with her. It's our goal to make every customer experience positive and memorable, and your feedback truly means a lot to us. Thanks again for choosing us for your renter's insurance needs!"
Peter Crawford
December 16, 2025
5
out of
5
rating by Peter Crawford
"I ce worked with Daks and his Team since 2018 and they are friendly, prompt and professional. A great team whose focus is on their clientele."
We responded:
"Thank you so much, Peter, for your kind words and for your continued support. It means a lot to us to hear that you find our team friendly, prompt, and professional. We truly value the relationships we build with our clients, and your feedback reaffirms the hard work we put into delivering the best service possible. Looking forward to many more years of working together!"
Tymaria
December 4, 2025
5
out of
5
rating by Tymaria
"She is a great person to work with. She is very helpful."
We responded:
"Thank you for your kind words about Yvonne. I’m glad to hear that she's been helpful and a great person to work with. We’re proud to have her on our team, and your feedback means a lot to us. Please don’t hesitate to reach out if there’s anything else we can assist you with."
Becky Stany
December 2, 2025
5
out of
5
rating by Becky Stany
"Forget Jake from Statefarm, Angela is it. Angela provided outstanding customer service. She was attentive, helpful, and ready to assist with everything I needed. Even after our call ended, she went above and beyond by finding an even better solution for me. This is what customer service used to be. We need more Angelas."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Angela provided you with outstanding service and went above and beyond to find the best solution for you. She truly embodies the spirit of exceptional customer care, and we’re lucky to have her on our team. We appreciate you recognizing her efforts — feedback like yours inspires us to keep delivering the kind of service you deserve. If you ever need anything else, please don’t hesitate to reach out!"
Caleb Forbes
November 26, 2025
5
out of
5
rating by Caleb Forbes
"Needed to make some changes to our auto policy to change the vehicles insured and Daks couldn’t have made it easier! Always a pleasure working with him and his team."
We responded:
"Thank you so much, Caleb, for your kind words! I’m glad we could make updating your auto policy a smooth and easy experience. It’s always a pleasure working with you and your family, and our team looks forward to continuing to support you with all your insurance needs. Don’t hesitate to reach out anytime!"
Laura Lee Fanello
November 25, 2025
5
out of
5
rating by Laura Lee Fanello
"I was surprised by my insurance increase with recent move and requested a review. Yvonne at Mcclettie SF graciously reviewed home and auto and was able to make costs more affordable. She was very kind and professional, definitely knew her products. I’m very grateful for her support."
We responded:
"Thank you for sharing your experience with us. We’re glad Yvonne was able to promptly review your home and auto insurance and help make your coverage more affordable. It’s wonderful to hear that her kindness, professionalism, and product knowledge made a positive difference for you. We appreciate your trust in our team and are always here to support you with your insurance needs."
Semanthie Brooks
November 25, 2025
5
out of
5
rating by Semanthie Brooks
"We were referred to Daks McClettie State Farm as new residents to Charlotte NC. We worked with Yvonne Quarrels who efficiently and effectively guided us through the process of obtaining house and car insurance through State Farm. Moving from one state to another is stressful but Yvonne made sure to uncomplicated this task. She was very knowledgeable and personable. Thank you, Yvonne"
We responded:
"Thank you so much for your kind words and for choosing our agency for your insurance needs as new residents of Charlotte, NC. We’re thrilled to hear that Yvonne was able to guide you efficiently and effectively through the process of obtaining your house and car insurance. Moving can indeed be stressful, and we’re glad Yvonne made the experience smooth and uncomplicated for you. Your satisfaction means a lot to us, and we appreciate your trust in our team. If you ever need assistance in the future, please don’t hesitate to reach out. Welcome to Charlotte!"
God Ventures 223
November 12, 2025
5
out of
5
rating by God Ventures 223
"Man.........Dak had to be one of the most easiest people to work with! He is down to earth, go with the flow, but most importantly he is able to break things down in great detail and answer all questions. Got my team setup the same-day and will continue to use his services. Thank you Dak!"
We responded:
"Thank you so much for your kind words! It was a pleasure working with you and your business partner. I’m glad I could make the process easy and clear for you. Looking forward to continuing to support you and your team in the future! Appreciate your trust and support!"
KING KOLOSSOUL
November 10, 2025
5
out of
5
rating by KING KOLOSSOUL
"These guys were recommended to me by a friend and this was the best recommendation I've ever received. The staff is awesome (especially Kadarius). I would pass along that recommendation to anyone looking to conduct business with an agency that's knowledgeable and cares about their client's time/investments. Larry Thomas"
We responded:
"Thank you, Larry, for the wonderful recommendation! We're thrilled to hear Kadarius and the team provided you with excellent service. We truly appreciate your trust and look forward to continuing to support you with your insurance needs. Thanks again for choosing us!"
Tonya Hudson
October 28, 2025
5
out of
5
rating by Tonya Hudson
"I had a great experience working with Angela McClettie. She thoroughly explained my insurance policy and helped me understand why a final expense plan is so important. Thanks to her, I felt confident and well-informed when making my decision."
We responded:
"Thank you so much, Tonya, for your kind words and thoughtful review! We're thrilled to hear that Angela was able to clearly explain your insurance options and help you feel confident in your decision. Providing thorough and personalized service is our top priority, and it's wonderful to know that you had a great experience with us. If you ever have any questions or need further assistance, please don't hesitate to reach out. We truly appreciate your trust and support!"
Yolanda Starnes
October 28, 2025
5
out of
5
rating by Yolanda Starnes
"Daks was professional and very knowledgeable of policies. I needed policies for myself and my children. I provided Daks with information on what I needed and he helped me find policies that were affordable while providing coverage for a specific time. I was in good hands. Thanks Daks!"
We responded:
"Thanks Yolanda! It's been our pleasure to be able to assist you and your family with your protection needs. "
jairus mcneil
October 13, 2025
5
out of
5
rating by jairus mcneil
"Excellent Customer Service!!! Always cordial, knowledgeable and on point!"
We responded:
"Thank you for wonderful review and for allowing us to assist you with your protection needs. "
Michelle Wright
September 22, 2025
5
out of
5
rating by Michelle Wright
"I started doing business with this insurance office a long time ago with all my policies bundled and have always worked with Daks! Daks is supportive, responsive, easy to talk to and always willing to review your policies to ensure they meet your needs aligned with where you are in life while preparing for the future. I highly recommend Daks and his team for all of your insurance needs."
We responded:
"Thank you so much, Michelle, for your kind words and for trusting me and my team with your insurance needs over the years. I’m glad to hear that I’ve been able to support you and keep your policies aligned with your life and future goals. It means a lot to me that you’d recommend me and my team. I look forward to continuing to work with you!"
Maria Morales
September 20, 2025
5
out of
5
rating by Maria Morales
"Always friendly and ready to help with all info available."
We responded:
"Thank you, Ms. Morales! You've been gracious enough to work with our office for a long time now. We appreciate your business, loyalty and thank you for sharing your experience with us. "
Deborah Muhammad
September 20, 2025
5
out of
5
rating by Deborah Muhammad
"From my first interaction with this office and team in 2009 up to now everything has always been more than I could have expected. The team is always responsive and keeps me updated on the latest things I need to be concerned with . Great customer service , they are a good neighbor always there to help. Thank you!"
We responded:
"Thanks Ms. Muhammad! You're always such a pleasure to work with and we really appreciate your business and the fact that you're willing to share your experiences with our office. "
Pamela Johnson
September 11, 2025
5
out of
5
rating by Pamela Johnson
"It was a pleasure doing business with Yvonne at Dak McClettie State Farm. She worked hard to get me the best price possible for my home and auto insurance. I will tell my friends and family to contact her for their insurance needs."
We responded:
"Thanks for your 5 Star review and for allowing our office to assist you with your protection needs. "
Tammy Zacks
August 30, 2025
5
out of
5
rating by Tammy Zacks
"We have been dealing with Daks since before we moved here. He helped us with insuring our home, vehicle and now RV's. He always responds to you and I would very highly recommend him to anyone!"
We responded:
"Thanks Tammy! It's always an enjoyable experience working with you and your family. You all have opted to continue to work with office after some ownership changes in the past years and we really appreciate your willingness to let us help you all and thank you for sharing your experience with our office. "
A. G.
August 26, 2025
5
out of
5
rating by A. G.
"⭐5⭐Star⭐Insurance⭐Agency. The office staff is always willing to help - I am always able to speak directly with my agent or someone in the office to resolve any issues, address my concerns and process policy changes - not sent to VM and waiting for a call back. I have been with this agency for well over 10 years and have never, ever had a complaint. I am more than happy to continue to allow the Daks McClettie Agency to service my insurance needs. Thanks for all you do!!"
We responded:
"Thank you, Ms. G.! You have always been such a pleasure to work with and we all greatly appreciate your business and your willingness to give us such a glowing review. We look forward to helping you and your family with your protection needs for another decade or 3 😊😊"
Petagaye Wellington
August 25, 2025
5
out of
5
rating by Petagaye Wellington
"Very courteous and helpful 👌"
We responded:
"Thank you, Ms. Wellington, for your 5-star review! "
Sharon Henderson
August 25, 2025
5
out of
5
rating by Sharon Henderson
"Great service all of the time"
We responded:
"Thank you, Mrs. Henderson! I'm glad you've been happy with our service, and we look forward to helping you and your family for the foreseeable. future"
Denise Barnett
August 24, 2025
5
out of
5
rating by Denise Barnett
"I have been with. This office for twelve years and couldn’t be happier with the service provided. Daks and his staff are absolutely amazing and have been very helpful with every situation I’ve faced during that time. Couldn’t have wished for a better experience."
We responded:
"Thank you, Denise. It is always such a pleasure working with you. We greatly appreciate your business and we're grateful for your willingness to share your experience with our agency. "
Niya Jonaé
August 22, 2025
5
out of
5
rating by Niya Jonaé
"Daks McClettie Sr- State Farm Insurance is definitely professional and meets the needs."
We responded:
"Thanks for this wonderful review, Niya, and thanks for allowing us to help you with your protection needs. "
Jonathan Counts
August 21, 2025
5
out of
5
rating by Jonathan Counts
"The customer service here is impeccable. Kadarius helped me to find insurance for a great price to fit my situation. Thanks to him and Daks as well for being such good neighbors."
We responded:
"Thank you, Mr. Counts, for your glowing review. We really appreciate your business and look forward to assisting you with any of your protection needs. "
Otis McCollum
August 20, 2025
5
out of
5
rating by Otis McCollum
"It is always a pleasant experience when talking with a State Farm representative. They always make wnat is in my best interest a priority. A great group of professionals with a competitive product to offer."
We responded:
"Thanks, Mr. McCollum! I'm glad to know we're doing what we've set out to do. "
Selina Aguilar
August 17, 2025
5
out of
5
rating by Selina Aguilar
"Yvonne was great and is always wonderful and very helpful"
We responded:
"Thanks Selina. It's always a pleasure working with you and your family. "